Ombudsman is available via phone or video visit.

LONG-TERM CARE OMBUDSMAN PROGRAM

Contact Information

Ombudsman is available via phone or video visit.

To schedule:

Call: 508-853-1373

Email: omb@seniorconnection.org

Your Ombudsman is:

Leiana Anderson, ext. 119

AN OMBUDSMAN:

• Is a resident rights advocate with the goal that all residents be treated with 
dignity and respect. 

• Is available to help with any concerns about quality of life, care and 
environment at the facility.

• Works to help resolve any issues that may occur.

• Is a good listener and assures all conversations are confidential.

• Trained & Certified by Massachusetts Executive Office of Elder Affairs, Boston.